Careers

Position Overview

Type: Full Time

Level/Salary Range: $60,000 per year

Major Goals:

• Maintains a profitable business unit as set by company goals
• Build and maintain strong client base and client relationship.
• Manages and keeps the warranty and maintenance up to date
• Timely completion of projects within scope & specifications
• Maintain project targeted budgets
• Provide strong support to Operations and Sales
• Ongoing personal growth and development

Key Results Areas/Performance Measurement:

• 50% billable on average
• Accuracy of timekeeping for all projects
• Can manage own schedule and be responsible for all appointments
• All job leads and customer jobs are taken care of on a timely basis.
• Ensures immediate feedback to customer emergency situations
• Responsible for ensuring all jobs are properly invoiced

Job Description

Job Purpose:

This individual has complete responsibility for small repairs department profitability and ensuring all small jobs are followed up with and completed in a timely fashion.

The person is responsible for the warranty maintenance agreement of the department and ensuring customer maintenance plans are followed up with regularly.

Duties

Small Repairs Division

• Will take small job leads and follow up within 24 hours. Person will be responsible for scheduling, fixing, and ensuring billing of project through accounting.
• Will coordinate with sales to ensure customer requests are followed up with and scheduled.
• Order material and shop stock as necessary
• Will meet with customers and prospects on site. When possible fix problem while there or at the least provide a quote while there and set appointment for return visit. There should always be something that comes out of a visit.
• Responsible for scheduling small repair projects by coordinating with sales and owner.

Warranty and Maintenance

• Inspect customers properties on a consistent basis to ensure warranty is staying valid and fixing problems as necessary
• Keeps track of all warranties and maintenance agreements. Will schedule visits, repair calls and new maintenance inspections.
• Perform final job inspection and ensure project is completed to client’s satisfaction
• Ensure a high level of customer service customer satisfaction is always maintained by communicating with and soliciting feedback from clients.
• Maintain positive communications with employees by defining job to be completed and discussing the scope of the project.
• Recommend and implement changes to improve our systems
• Ensure financial targets are met.
• Assists with budget preparation and expenditure control.
• Promote positive public relations.
• Any other duties assigned.

Skills/Qualifications:

• Minimum High School Graduate
• Knowledge of roof and basic construction repairs.
• Computer proficient in programs/application related to job field.
• Strong interpersonal skills
• Good time management
• Ability to establish and maintain effective working relationships with co-workers and clients.
• Valid driver’s License

Experience:

• Minimum two (2) years construction services
• Two (2) years managerial experience
• Customer relations

Character:

Reliable, trustworthy, self-motivating, self-starter, innovator, team player who must be able to adapt to the company’s high standard of value.

Apply Today

Position Overview

Type: Full Time

Major Goals:

• Growth and development of account base
• Build and maintain a strong client base and client relationship.
• Provide strong support to the company team.
• Increase company revenue annually.
• Maintain targeted or higher gross profit margin on all sales
• On-going personal growth and development

Key Results Areas/Performance Measurement

• Job profitability and Quality
• Achievement of Account management sales
• Excellent interpersonal skills
• Character and moral conduct
• Good quality control
• Personal growth & development

Job Description

Job Purpose:

Overall Responsibilities:  As Account Manager, will establish relationships with new and assigned prospects and accounts and will manage those to increase sales for the overall business of Capital Coating.  As Project Manager will manage assigned jobs profitably, on-time and at highest quality of performance.  Will have overall management responsibility for field crews and ensuring that crews are properly assigned and managed.

Duties:

• Strong and positive interaction with management department, sales department, field team and clients
• Effectively communicate as needed with clients, management teams, sales teams, and field teams
• Ensure a high level of customer service is always maintained.
• Seek qualified leads and actively follow up on those leads.
• Conduct project surveys and create proposals in a timely manner as per customer’s specifications and needs.
• Present proposals to customer and make any necessary changes with management approval.
• Project planning, coordinate, schedule, management, performance, completion, and close-out.
• Ensure that all equipment and debris are removed from work site and disposed and/or stored properly
• Ensure vehicles, machinery and equipment is serviced when necessary.
• Recommend and implement changes to improve our systems and efficiencies.
• Ensure financial targets of budgets and projects are met
• Promotes positive public relations.
• Responsible for personnel attitudes and conduct in the field.
• Protect organization’s value by keeping propriety information confidential.
• Any other duties assigned by management

Skills/Qualifications:

• Minimum High School Graduate or equivalent degree
• Good knowledge of painting and coating systems, equipment, materials, and techniques used to apply restoration systems.
• Computer proficient in programs/applications related to job field.
• Strong interpersonal skills
• Must have valid PA driver’s license
• Ability to establish and maintain effective working relationships with clients and co-workers
• Solid knowledge in construction and commercial/industrial coatings

Experience:

• Minimum four (4) years in direct sales service
• Minimum two (4) years managerial experience
• Significant experience in customer relations

Character:

Reliable, trustworthy, self-motivated, self-starter, innovator, team player who must be able to adapt to the company’s high standard of values.

Apply Now